607.216.8581 lauren@unreality.me
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Lauren Kelly

Product Leader focused on delivering customer-centric solutions.

Silo-breaking team-builder with over a decade of experience in building simple solutions for complex problems.


Super Powers

  • Building teams that get things done
  • Obtaining stakeholder buy-in
  • Translating business needs into technical requirements
  • Wrangling changing priorities
  • Eliciting and implementing feedback
  • Remote collaboration
  • Building trust within teams
  • Finding the right role for the skills team members offer

Experience
Remote
Product Manager
  • Product manager for migration tool and visual regression tool, automating processes and increasing team efficiency by over 1000%
  • Identify and mitigate risks to increased scalability of program, improving throughput by 150%
  • Implementing Partner Certification Program to improve scalability of offerings and convert internal tool into marketable product
  • Collaborate with sales engineering to revise project scoping process, offloading 95% of scoping to sales
  • Build and provide on-going management of Jira-based project, revenue, and resource tracking system, utilized by all post-sales teams and for executive reporting needs
  • Coordinate and manage relationships with international partner agencies
  • Work with direct reports to develop and refine their skills, improving efficiency as well as contributing to internal promotions. 50% of direct reports have gone on to lead other teams.
  • Manage 100% remote teams across multiple time zones, both direct and indirect
Independent Contractor
Remote
Freelance Consultant
  • Implemented technical solutions for CMS, LMS, and commerce needs 
  • Worked with teams to implement Agile workflows and get projects back on track
Ithaca, NY
Drupal Developer / Team Lead
  • Led multiple complex multi-phase projects, managing development, design, project documents, and client communications
Ithaca, NY
Product Manager / Site Architect

● Worked with customers, designers, and developers to build out custom CMS solutions
● Implemented Jira for development lifecycle, improving tracking and reporting of time and resource management, project scheduling, budgeting, and client interaction

Remote
Project Director

● Worked closely with existing teams to improve communication and processes, getting projects back on schedule
● Developed technical web solutions for print media customers

Education
Boston, MA
Master of Science in Computer Information Systems
Indiana University - Bloomington
Bloomington, Indiana
Bachelor of General Studies

Humanities with emphasis in Education – Minor: Philosophy

Memberships
Certified Scrum Product Owner
Project Management Institute member
Presentations
Working Together from Afar: Explorations of Remote Work in the Modern World
Use Cases and User Stories: Tell the Full Story
Getting Started with Git
Engaging Support Systems